Performance

The Online Games do not run smoothly on my computer, why ?

There are many reasons why online games might not be running at optimal levels on your computer. 1. The number of players on your server is approaching its limit.2. Your internet connection is too...

The character of my game is missing ! I can't find my old character, why ?

First, you should make sure that you are using the right account and entering the right server. Whenever you enter a news erver, you can create a completely new character, which is why it is...

What should I do if I can't login to the game ?

First you have to make sure that the account and password you input to were right and then check whether the game is under maintenance. Restart your browser first and then try again to see if you...

There is something wrong with the interface, what can I do to fix it ?

Sometimes there are too many junk files inyour computer, which will have an influence on your interface. You can try to clear those junk files ,click “Clear History” of your browsers and re-enter...