1. Please make it’s a reportable offense.
If you find a player exploiting a certain part of the game please verify that this is, indeed, a bug or exploit first! Ask other players about the aspect of the game you’re questioning and try to verify before submitting a ticket if the player is intentionally abusing an unintentional glitch or bug in the game’s systems.
2. Get some proof
As always, your ticket will be processed in a much quicker manner if you provide thorough details and evidence of the problem you’re experiencing. Take screenshots of the chat logs. Record a video. EVIDENCE is key in reporting player abuse.
3. Open a support ticket
Open a support ticket and include as much information as possible. If you’re reporting bug abuse then it is crucial that you provide us with as much detail as possible to determine if abuse has, indeed, taken place.